Our Story
Founded on a Single Complaint
DKCS Car Service began in 2013 after our founder, a frequent business traveler, missed a closing meeting because a "luxury" car service sent a driver without directions and no way to reach dispatch. We built the company we wished had existed that morning: fewer cars, better vetted, and a concierge team that actually picks up.
We started with four sedans and a single city. Every vehicle we've added since has had to earn its place in the fleet — passing the same inspection standard, driven by chauffeurs trained to the same quiet, exacting service. Growth was never the goal; consistency was. The fact that we now serve 42 cities is simply a byproduct of not lowering the bar.
Today, DKCS Car Service moves executives, wedding parties, touring artists, and diplomats — but the standard is identical for every one of them: the ride should be the calmest part of your day.
Our Journey
Milestones
2013 — Founded
Launched in a single city with four sedans and one non-negotiable rule: chauffeurs answer their phones.
2016 — Fleet Expansion
Added SUVs, executive sprinters, and our first stretch limousines to serve events and group travel.
2019 — Corporate Program
Introduced centralized billing and dedicated account managers for teams booking travel at scale.
2025 — 42 Cities
Reached full coverage across every major U.S. business and event corridor, with the same fleet standard everywhere.
What We Value
The Standard Behind the Service
Discretion
What's said and seen in the car stays in the car. Our chauffeurs are trained on client confidentiality from day one.
Precision
Pickup windows measured in minutes, not "morning" or "afternoon." Every route is planned before you step outside.
Consistency
The same fleet standard in every city we serve — because a good ride shouldn't depend on your zip code.
Care
A 24/7 concierge team that treats a 6am reschedule with the same seriousness as a first-time booking.
Leadership
The People Behind DKCS Car Service
Alexander Bourne
Founder & CEO
Naomi Feldstein
Head of Operations
Marcus Reyes
Fleet Director
Isabelle Cho
Head of Corporate Accounts
Years in Service
Cities Served
Vehicles in Fleet
On-Time Rate